I needed a range of items in the store. I found two of five and left without the others because of poor customer service and poorly trained staff. One couldn't answer a question about screws and would not get someone else. So she wasted my time. Another told me two items were on aisles where they were not. Others just looked confused when asked for help. When I checked out the young woman asked how my day was. I replied that my shopping experience had been beyond frustrating and I was unable to find a number of items. She said "that's too bad." No ' let me call someone to help." It's one thing to run into one incompetent employee, but this was ridiculous.
We were shopping for a lot of electrical supplies so that my husband could redo all electrical to our home. We recieved the very best service ever! An older gentleman who was the supervisor for the department (Craig I beleieve) went above and beyond to help and offer his advice. He made aure we had everything needed. He even got out of his own personal vehicle after clocking out and helped us load up everything. He was a huge blessing to us! Thank you so very much!
Shae was the best person to help me. She was able to answer all my questions.
Hate it when I come here because I know it means more work. But everything about this place is great.
I was very pleased at the service my daughter and I received. Thank the young man who assisted us. Kathy Roberts
The Home Depot is a US Hardware Store based in El Dorado, Arkansas. The Home Depot is located at 507 W 19th St, El Dorado, AR 71730, USA.
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